Why Playa De Perros?

Welcoming someone into your home and trusting them with your pet is a big decision. This page will help you feel confident in choosing Playa de Perros. Below, you'll find helpful information about what to expect from our professional pet service and how we’ve earned the trust, and hearts, of the pets in town.

We serve Long Beach, Atlantic Beach, Point lookout and Island Park NY

We Love Our Small Pet Sitting Team

We’re proud to be a local business with a small dedicated team of experienced animal caregivers. Each sitter brings real world animal experience—from dog walking and pet boarding to vet clinics and rescue work. Our model keeps care consistent while allowing us to serve pet parents with changing or flexible schedules—no scrambling for last minute coverage.

Lead Sitters are your go to caregivers and usually handle weekly visits. Support Sitters step in on weekends or as needed, making our team more flexible and reliable when schedules shift or things come up unexpectedly.

You can learn more about each sitter on our Meet the Team page.

Your Trusted Pet Portal

We use Time to Pet, a professional pet care app, to help us stay organized and connected. Your client profile includes anything relevant to your pet’s care: house guidelines, behavioral notes, allergies, feeding routine, emergency contacts, and more.

You’ll receive updates and photos after each visit, and for walks, we track the route, check in, and check out times. You can also message us, request visits, and make payments all in one place. We love our pet care portal because it makes it easy to stay connected and provide consistent care.

Our Commitment

Trust and professionalism is the foundation of everything we do. Playa de Perros is a fully insured and bonded business, and we’re proud members of Pet Sitters International—a professional organization dedicated to promoting high standards of pet care through education and resources.

We keep our team small, dependable, and with a background in animal care. They personally work with Ricardo before handling visits independently. It’s all part of our commitment to providing care you can trust—every visit, every time.

beach scene in long beach ny

What to Expect When Joining The Pack

Meet And Greet

An important first step for welcoming your pet into the pack. During a meet and greet, we'll get to meet your pet and note important details to add to their profile. We’ll also walk you through how our portal works and answer any questions you have. Meet and greets with other sitters on our team can be scheduled too—it’s all about making you and your pet feel comfortable.

Inside Your Pet Care Portal

Our pet care portal keeps everything organized in one easy to use app. You'll be able to add and update key details like emergency contacts, house guidelines, preferred scheduling times, and where to find leash, harnesses, and other essentials.

Each pet gets their own profile with a short bio, important notes, and care instructions. We also have a care routine summary so every sitter has a solid starting point before adding their own caring touch.

In the Loop, Every Step of the Way

One of the best parts of our pet care portal is how easy it is to stay connected and informed. After each visit you'll receive a detailed report with notes check in check out times and fun photos so you feel like you were right there with your pet.

All messages are shared with the sitters assigned to your pet, so nothing gets missed. You can view your pets upcoming visits, add notes when requesting services, and easily message us if plans change—perfect for travelers or changing routines.

Scheduling Made Simple

You can request visits anytime through the portal—great for pet parents with flexible weekly schedules. If you'd like to set up recurring services on specific days and times, we can take care of that for you too.

Heading out of town? Just let us know the dates and we'll build your pet schedule on our end. You'll be able to review the full plan—visits, times, and total cost—before giving final approval. It's an easy way to stay organized and ensure your pet gets care you can count on while you're away.

Cancellation Policy

If a visit is canceled on the same day, a 50% fee will apply. You can request cancelations directly through the portal or message us if anything comes up. We appreciate cancelations made in advance—no fees apply when you give us notice ahead of time.

Frequently Asked Questions

  • Our small team of dedicated pet sitters undergoes professional training in animal behavior and pet sitting responsibilities to ensure the best care for your furry friends. With backgrounds in animal care and firsthand experience as pet parents, we understand the trust you place in us. After each visit, we provide detailed updates to keep you informed, and we maintain comprehensive pet profiles to ensure your pet's unique needs are met. For added peace of mind, we encourage the use of pet cameras to monitor your pet while you're away. Don’t just take our word for it—check out our reviews to see what our community has to say!

  • We understand how important it is for pet parents to feel confident about who they trust with their beloved pets and homes. While we take every precaution to ensure your pet's safety and the care of your home, we want you to have peace of mind in the rare event of an accident. That’s why we are fully insured and bonded. If an unexpected issue arises—whether it involves your pet, property, or belongings—you’re covered and entitled to appropriate compensation. Your trust and security are our top priorities.

  • We prioritize transparency and peace of mind for every pet parent. That’s why our walks are timed and GPS-tracked, ensuring your pet gets the dedicated care they deserve. After each visit, you’ll receive photos and a detailed update to keep you connected to your furry friend. Throughout the duration of your trip, we stay in regular communication, so you’re always informed and reassured.

  • For friendly pets, occasional walks with a new friend can be a delightful experience! However, we understand that not all pets are well-socialized or comfortable sharing their space with others. We carefully note each pet’s unique needs to ensure trusted sitters provide the best care.

Ready to join the Playa de Perros pack and give your pet a wonderful experience?

Inquire now to create a personalized pet care plan and schedule that’s perfect for you and your beloved pet! Going out of town? Book a meet and greet to discuss how we can provide exceptional care for your animal(s) while you're away.